Axis
OnCrew AI · online
Hi, I'm Axis — OnCrew's AI. Ask me anything about filling shifts, compliance, onboarding or how it all works.
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New Zealand crew businesses run the same hard rhythm as their Australian neighbours: casual pools, short-notice fills, tickets that must stay current, and hours that have to reach payroll clean. OnCrew runs that whole pipeline — onboarding, compliance, dispatch, verified hours and a payroll-ready export — for crews across New Zealand, with every record kept in local site time. It's built for labour hire and crew dispatch, and it serves Australia and New Zealand as one platform.
Most workforce tools were built around one picture: a business, its own staff, a repeating weekly roster. Crew work breaks that picture. Your workers go to your clients' sites, every site has its own ticket requirements, and the roster is rebuilt daily rather than repeated weekly. OnCrew is built for that shape of week — in Auckland the same as anywhere.
Less a flag on a website, more the practical layers a crew desk feels every day.
Every clock-in and clock-out is recorded in the site's local time — the time on the wall where the work happened. Early starts, overnight shifts and any trans-Tasman coordination all carry timestamps that are simply true, so the hours a dispute turns on are settled before it starts.
Worker details, credentials, medical information and hours are held encrypted at rest and access-controlled, with a full audit trail across the record — every change carrying a who and a when. The record you rely on in a dispute or a review is complete by construction, not by someone's filing discipline.
Reads each shift's requirements, searches your whole pool, and ranks the qualified, available, compliant workers by how well they fit — trade match, site and client history, distance, and how recently they've worked — then sends one-tap offers to their phones. The 5:30am scramble becomes a two-minute review of a ranked shortlist.
You define the credentials each role and site require; OnCrew catalogues each one with its expiry and enforces it. A worker whose required ticket has lapsed is never surfaced for a shift that needs it — the option is removed, not flagged — and the gate applies identically at 5:30am and 2pm, on every site.
The same engine OnCrew runs everywhere, working at New Zealand scale and geography.
An Auckland operator might run crews from the CBD to Albany to Manukau in one morning; a national operator adds Wellington, Christchurch and the regions on top. OnCrew's live dispatch map puts every site, crew and gap on one screen — who's clocked in, who's flagged, what still needs filling — and the picture zooms from a single suburb to the whole country. Request to confirmed crew in minutes, from a ranked list rather than a ring-around.
Fast onboarding is where crew work lives — and it should happen from the worker's own phone.
Send a worker an onboarding link and they complete it themselves — personal details, photographed tickets and credentials catalogued with expiry dates, your own induction, and medical information handled with encryption. Ten minutes on their own phone rather than a week of paper forms.
Each photographed ticket lands in your compliance register with its expiry for a quick review — OnCrew doesn't blindly trust a photo. Approve it and the worker is ready to roster; the credential register that powers every allocation downstream is built automatically as they complete.
One thread from the clock-in to the pay run.
The geofenced, GPS-verified clock-in — in local site time — is the timesheet's source. Supervisors approve from their phones as shifts close, and approved hours become a payroll-ready export file for Xero or Employment Hero, both of which run in New Zealand — imported into your payroll platform with no re-keying, and attributable by site and client on the OnCrew side for invoicing. Capture verified at the site, file generated at the run.
OnCrew is not a payroll engine — it doesn't calculate New Zealand PAYE or KiwiSaver, and it doesn't run your pay. It captures verified, approved hours and hands a clean, payroll-ready export to whatever pays your people. If you need a pay-and-bill engine, that's a different tool. If you need to fill the shift, run the crew and get clean hours out the other side, that's OnCrew.
Plenty of crew businesses live on both sides — an Australian operator opening in Auckland, an NZ operator with Queensland contracts.
OnCrew treats that as one operation, not two accounts: one platform holds both countries' clients, sites, pools and rosters, local site time keeps every record honest in its own timezone, and the live map shows the whole operation or either country. For groups already straddling both markets, the underrated win is comparability — the same fill-rate, reliability and margin numbers on both sides, measured the same way.
Yes. The workforce core runs for NZ operators: phone-based onboarding, credential tracking with a hard compliance gate, Smart Fill dispatch, the live map, geofenced clock-ins in local site time, and payroll-ready exports. It's built for labour hire and crew dispatch, and serves Australia and New Zealand on one platform.
Encrypted at rest, access-controlled, with a full audit trail across records — every change carrying its who and when. When you evaluate any vendor, ask for that same specificity and settle for nothing vaguer.
Yes — every site and crew on one live map, fills running through ranked one-tap offers, and the picture zooming from a single Auckland suburb to Wellington, Christchurch and the whole country without changing tools.
You define the credential set your operation and sites require; OnCrew catalogues each one, watches its expiry, reminds upstream and enforces the hard gate downstream — non-compliant allocation is structurally prevented, not merely flagged. Verify your own regulatory requirements as part of your governance; the platform enforces the set you define.
Payroll-ready export files for Xero and Employment Hero, generated from supervisor-approved, geofence-verified hours and imported into your payroll platform as part of your run. OnCrew isn't a payroll engine and doesn't calculate NZ PAYE or KiwiSaver — that stays in your payroll platform; OnCrew owns the verified hours that feed it.
In one platform, as one operation — both countries' clients, sites and pools, with local site time keeping every record honest in its own timezone and exports serving each side's payroll. Consolidating a trans-Tasman group onto one platform means one pool view and one way of working on both sides.
Per worker per month with no worker caps and a monthly minimum — the same simple model at fifteen workers or five hundred, scaling with the pool in both directions. See full pricing.
The best test is a live fill of a real, short-notice, ticketed shift. Book a 20-minute demo and we'll run Smart Fill on your own crew and site data.
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