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Shift filling software

Fill any shift in minutes, not hours

Smart Fill is OnCrew's shift filling software. It reads each role's tickets, surfaces qualified, in-date, available workers ranked by who actually turns up, and sends offers in one tap — so a dozen orders for tomorrow get covered before the kettle's boiled.

One platform · every sector

Filling shifts by hand is the job that eats the day. A dozen orders, each with its own tickets, and the right crew buried in your database. Smart Fill is the AI that does the digging so you spend your time placing people, not chasing them.

How it matches

The right worker, surfaced instantly

The problem: matching a role means cross-checking tickets, availability and reliability in your head, one worker at a time, over and over.

OnCrew: Smart Fill reads each role's requirements and instantly ranks every worker who matches — qualified, in-date, available — so the shortlist is built before you've finished reading the order.

Smart Fill — Registered Nurse ×3
PA
Priya Anand
RN · AHPRA ✓ First Aid ✓
96%
LO
Liam O'Brien
RN · AHPRA ✓ First Aid ✓
91%
HN
Hana Nakamura
RN · AHPRA ✓ First Aid ✓
85%
DM
Daniel Moore
RN · AHPRA ✓
78%
AI reliability ranking

The ones who actually turn up, first

The problem: a worker on paper isn't a worker on site. The "available" list says nothing about who'll really show.

OnCrew: Axis — OnCrew's AI — learns from each worker's track record (accepted offers, clock-ins, no-shows) and ranks who'll actually turn up, so your most reliable people surface at the top, not just your most available.

New offer · Westmead Hospital
Thu 7:00am–3:30pm · RN · AHPRA
One-tap offer sent
Top 4 matches notified by SMS
AcceptPass
● Auto-escalates if unanswered
Why it's faster

From order to offer, in one flow

Ticket-aware matching

Only workers who hold the tickets the role needs — and whose tickets are still in date — make the shortlist.

One-tap offers

Send offers to your top matches in a single tap — by SMS, with accept/pass built in.

SMS & voice escalation

No answer? OnCrew works down the ranked list automatically — by SMS then voice — until the shift is covered.

Works across every sector

Construction tickets, care registrations, RSAs, forklift licences — Smart Fill matches whatever the work demands.

FAQ

Smart Fill — questions

How does OnCrew fill shifts faster?

Smart Fill reads each role's tickets and instantly surfaces qualified, in-date, available workers ranked by reliability, then sends one-tap offers with automatic SMS and voice escalation — so filling a shift is a tap, not an afternoon of phone calls.

What does the ranking take into account?

Whether the worker holds the right tickets and they're in date, whether they're available for the shift, and their track record — accepted offers, clock-ins and no-shows. The most reliable matches surface first.

Does it only suggest compliant workers?

Yes. A worker without the tickets a role needs, or whose ticket has expired, won't appear on the shortlist — the compliance gate is built in.

What happens if no one accepts?

OnCrew works down the ranked list automatically, escalating by SMS then voice until the shift is covered, so a quiet first round never leaves a gap.

Does Smart Fill work in my industry?

Yes — it matches on whatever credentials the work demands, across every sector. See the platform.

Ready to fill shifts in minutes?

See Smart Fill on your own orders. Book a 20-minute demo and we'll show you the difference.

Book a demo →
Axis
Axis
OnCrew AI · online
Hi, I'm Axis — OnCrew's AI. Ask me anything about filling shifts, compliance, onboarding or how it all works.
Book a 20-min demo →