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Disability & community support workforce

NDIS rostering software for disability support providers

OnCrew is the workforce layer for NDIS and disability support providers — rostering, compliant matching, clock-in and timesheets in one place. It matches screened, in-date, available support workers to every shift, watches every clearance and ticket, and turns clock-ins into payroll-ready hours. So your coordinators spend their day on participants, not paperwork.

Built for disability & community support teams

In disability support, the roster is the service. A missed shift, a lapsed screening check, an hour logged wrong — and a participant goes without care. OnCrew runs the matching, dispatch and compliance grind so your coordinators can focus on continuity of care, not the spreadsheet.

The platform

Fill support shifts in minutes, compliantly

Everything it takes to roster support workers across participants, locations and support types — without dropping a shift.

Smart Fill

Reads each shift's requirements — NDIS Worker Screening, First Aid & CPR, Working with Children — and surfaces screened, in-date, available support workers ranked by who actually turns up. Match on the support a participant needs.

How Smart Fill works →

Compliance engine

Every clearance and ticket catalogued, every expiry watched, automatic reminders before a screening check or first aid lapses, and a hard gate that blocks a worker without a current clearance from being rostered.

Compliance →

Geofenced clock-in

Support workers clock on and off at the participant's home or in the community. Hours captured to the minute in local time, one-tap supervisor approval, and a payroll-ready export.

Clock-in & timesheets →

No-show detection

Miss the clock-in window and OnCrew flags it instantly, then chases by SMS and voice automatically — so a participant's support is covered before anyone notices a gap.

No-show management →
Compliance

Every clearance NDIS work demands, watched

OnCrew tracks each worker's clearances, tickets and inductions, watches every expiry, and won't let a worker without a current clearance onto a shift that needs it.

NDIS Worker Screening Check · clearance Working with Children CheckFirst Aid / CPRNDIS Worker Orientation ModulePolice checkManual handlingMedication administrationInfection controlDriver licenceVaccination records
How it works

From shift to payroll, end to end

1

Plan the shift

Build the shift around the participant — the location, support type and the clearances the worker must hold.

2

OnCrew fills & dispatches

Smart Fill ranks your best-matched, screened workers and auto-dispatches by SMS and voice until the shift is covered.

3

Clock in, get paid

Support workers clock in on location, supervisors approve, and you export payroll-ready timesheets in a click.

FAQ

NDIS & disability support — questions

Is OnCrew built for NDIS and disability support providers?

Yes. OnCrew is the workforce layer for disability support — rostering support workers, matching them by clearance and availability, tracking compliance, and turning clock-ins into payroll-ready timesheets. It covers supported independent living, community access, personal care, respite and in-home support.

Which clearances and tickets can it track?

NDIS Worker Screening Check, Working with Children Check, First Aid and CPR, the NDIS Worker Orientation Module, police checks, manual handling, medication administration and more. Every expiry is watched, and a worker without a current clearance is automatically blocked from any shift that needs it.

Does it handle in-home and community shifts?

Yes — roster across participants and locations, with geofenced clock-in so hours are captured to the minute at the participant's home or out in the community, in local time.

Does OnCrew claim against NDIS plans or manage budgets?

Not today — OnCrew is the workforce and rostering layer that sits alongside your plan management and claiming. It makes sure the right, compliant worker is on every shift and that hours are captured cleanly for payroll and invoicing. Plan and budget features are on the roadmap with our design partners.

Will timesheets export to my payroll?

Clock-ins become payroll-ready timesheets with a clean export that won't corrupt Xero or Employment Hero.

Does OnCrew work outside disability support?

Yes — it runs any business that rosters people and checks tickets, across every sector. See the platform.

Ready to roster your support team smarter?

See OnCrew on your own shifts. Book a 20-minute demo and we'll show you the difference.

Book a demo →
Axis
Axis
OnCrew AI · online
Hi, I'm Axis — OnCrew's AI. Ask me anything about filling shifts, compliance, onboarding or how it all works.
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