Axis
OnCrew AI · online
Hi, I'm Axis — OnCrew's AI. Ask me anything about filling shifts, compliance, onboarding or how it all works.
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In labour hire, the gap between "hired" and "rostered" is where the money leaks. OnCrew closes it: a worker completes their whole file from their own phone in minutes — details, photographed tickets, your induction, medical, tax, super and bank. Your office reviews and clears them, and they're ready for dispatch, often the same day. Captured once, feeding compliance, dispatch, timesheets and payroll — nothing typed twice.
A good worker says yes on Tuesday. Paper forms, photocopied tickets and office visits mean they can't be dispatched until next week. Let them do it all from their phone the moment they say yes, and the gap shrinks to a same-day review.
Paper fails on three fronts at once — and casuals sign up with several operators, so the first one to make them rosterable gets their best availability.
Forms travel, sit in trays and wait to be keyed in — days of lag for a worker you needed yesterday.
A missing TFN declaration or an unphotographed ticket surfaces at the worst moment — payroll, or the site gate.
A White Card photocopied into a folder can't warn anyone it expires in March. Paper can't watch itself.
Short steps on their own phone — no office visit, no printer, no "bring your documents in Thursday".
Name, contact, address and an emergency contact — typed by the person who knows them, so the number in OnCrew is the one that actually rings.
They photograph each ticket you require — from the list you set per role and site — straight into the app, and it's added to their compliance record.
Your policies and safety content, built by you in OnCrew, completed and acknowledged with a short quiz before day one.
Relevant medical info disclosed privately from their own phone — encrypted at rest and access-controlled, for the situations where it matters.
A TFN declaration (or ABN for subbies), super choice and bank details — captured once, encrypted, so pay setup never stalls on missing paperwork.
This is what separates OnCrew from a form builder — the capture isn't a document pile, it's the intake of the compliance system.
Each credential the worker adds lands on a live register. Where it has an expiry, they enter the date — and from then on OnCrew watches it.
As a ticket nears expiry the worker gets an SMS at 14, 7 and 1 days out — when your agency has SMS reminders switched on.
A worker whose required ticket lapses is dropped from site shifts that need it — the hard compliance gate, built from what onboarding captured.
When a worker finishes, they don't drop straight onto the roster — they land in your review queue. You check the file and mark them ready to work; from that moment Smart Fill can surface them for shifts they're qualified, available and compliant for. It's the honest shape of fast onboarding: the slow part — a worker typing out every detail and digging up every ticket — is gone, so a Tuesday sign-up is a Wednesday shift once you've cleared them.
Your office moves from keying forms for a week to reviewing completed files as they land — the ceiling on how fast you can stand up a crew stops being your admin capacity and becomes your recruiting.
Volume is where self-service compounds.
Need forty workers by Monday? Send forty links. Each worker completes their own file at the same time while your office reviews completions as they arrive.
Send links to your current crew and the register back-fills as they complete — most operators run it as a rolling campaign, ten minutes each rather than a month of office keying.
Each worker completes their own file because their own shifts depend on it — which is why self-serve completion beats every office-driven chase.
Nothing captured at onboarding is captured again. Details flow to the worker's profile; credentials power the compliance gate; availability feeds Smart Fill once you've cleared them; and approved, geofence-verified hours become a payroll-ready CSV — Employment Hero-ready, or Xero via the UpSheets bridge — that imports without re-keying the hours.
Tax, super and bank are captured once and kept encrypted, so you can set a worker up in your payroll system without chasing paperwork later — those details stay private and aren't in the timesheet export, and pay rates live in your payroll platform.
Minutes for the worker — short steps on their own phone: details, photographed tickets, your induction, medical, and tax/super/bank. From the link being sent to a cleared, dispatch-ready worker is typically same-day, once your office reviews and marks them ready to work.
Not automatically — and we won't pretend otherwise. Finishing puts the worker in your review queue; an admin checks the file and marks them "ready to work," and only then does Smart Fill surface them. The gain is that the worker's slow part is done in minutes on their phone, so your step is a quick review, not a week of data entry.
Whatever your operation requires — tickets and licences, First Aid, machine tickets, police-check documentation — each photographed and added to the register with its expiry where it has one. You set the required list per role and site, and the ticket type is picked from OnCrew's credential catalogue.
Entirely — that's the design. The whole flow lives on their phone, so a worker in Cairns can onboard for a Brisbane operator tonight. Your office involvement shrinks to review and clearing them for work.
Onboarding builds the live credential register everything else runs on — expiry reminders to the worker, and a hard gate that keeps a worker with a lapsed required ticket off the site shifts that need it. Intake and compliance are one and the same record.
Yes — send links to your existing crew and the register back-fills as they complete, at whatever pace suits. Most operators run it as a rolling campaign.
Approved hours aren't — they export as a CSV that drops into Employment Hero's timesheet import (or an UpSheets bridge file for Xero). Tax, super and bank are captured once at onboarding, encrypted, so you can set the worker up in your payroll system without chasing them — those details aren't in the timesheet export, and pay rates live in your payroll platform. See the platform.
See a worker go from a link to a finished, compliance-ready file in minutes. Book a 20-minute demo and we'll set you up.
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