Axis
OnCrew AI · online
Hi, I'm Axis — OnCrew's AI. Ask me anything about filling shifts, compliance, onboarding or how it all works.
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Supervisors run sites, not desks. OnCrew's supervisor app puts the two things they actually need — requesting crew and approving hours — on the phone already in their hand. Raise a crew request from site and it lands in your office as structured data, not a phone call someone has to write down and re-key. Confirm who turned up and sign off hours from the ute. No relay race back to an office they don't work in.
Every task a supervisor pushes through the office is a task done later, with detail lost in transit. Let them do it from site, the moment it's true, and the whole operation speeds up.
Watch a supervisor's day and the app writes itself. OnCrew kept the supervisor experience to the jobs supervisors actually do — because it only wins if it's faster than the phone call it replaces.
Tomorrow's crew, or an extra pair of hands by lunch — raised in seconds, without playing phone tag with the office.
See who's rostered and who's clocked in, without walking the site with a printout.
A no-show, a replacement needed, an incident on site — flagged while it's happening, and it reaches the office on the same record.
Sign off the crew's hours quickly enough that payroll never waits on you — without a trip to an office you don't work in.
The request is where the app earns its place on the home screen — a supervisor of yours, or of your client's, raises one in seconds.
The supervisor enters the role, how many, the start and finish, and the site. The moment they send it, it's a structured request on your office's board — not a text someone has to interpret and re-key. Because it's raised against a site already in OnCrew, that site's mandatory tickets, licences and inductions govern who can fill it — whoever gets allocated has to clear that gate, without the supervisor reciting a single ticket name.
From there your consultant approves the request and fills it with Smart Fill — usually in a couple of taps. The relay of supervisor-to-office-to-workers-and-back becomes one request and its acceptances, visible to everyone who needs it.
Once your office approves the request, Smart Fill does the sourcing.
Smart Fill reads the role and the site's tickets, then searches your worker pool for who fits.
Available, compliant workers ranked by role match, history at your site, proximity and recency — non-compliant workers flagged, not buried.
Offers go to workers' phones — accept or decline in a tap — and confirmations land back in the app as they come in.
Workers clock in through their app. Clock-ins capture GPS, so a clock-in inside the site's geofence shows as location-verified.
A clock-in that lands outside the geofence or on a weak signal is flagged for you to confirm on-site or mark not-on-site — a not-on-site verdict holds that day's pay.
A worker who hasn't clocked in flags within minutes. OnCrew can chase them automatically by SMS then voice — an automation you switch on per agency.
Approvals are the app's second job, and the one payroll teams feel most.
As shifts finish, hours arrive in the supervisor's queue with the clock-in and clock-out already captured and the total worked out — so approving is a review, not a reconstruction. Check it, adjust it if a day genuinely needs it (the change is recorded against the record), approve — from the ute if that's where the day ends. Do it daily in two-minute sessions and the Friday scramble disappears: the cut-off stops being a deadline drama because there's nothing left to chase.
Approved hours export as a payroll-ready CSV — Employment Hero-ready, or Xero via the UpSheets bridge — that your payroll brings in. On the clock-in path there's no re-keying inside OnCrew, from the request to the crew to the approved hours you hand to payroll.
The supervisor app has a twin in every worker's pocket.
Workers get the offers your office sent from the request as a one-tap accept or decline. The supervisor watches acceptances land; nobody rings anybody.
On the day, workers clock in at the site in local time, and their hours flow to the supervisor's approval queue at shift's end.
From request to crew to verified hours to payroll export, it's one record — touched by the people closest to the truth at each step.
Two core jobs and their supporting cast: raise crew requests that land in your office as structured data with the site's compliance attached, and approve verified hours before payroll — plus live attendance, presence confirmations and problem flags. It was built around those two jobs on purpose.
No — and we won't pretend it does. The request lands on your office's board instantly with everything the office needs; a consultant approves it and fills it with Smart Fill, usually in a couple of taps. The gain is that the request is structured and instant instead of a phone call — not that the office is cut out.
Both. A per-client supervisor account can raise crew requests and approve hours for that client's sites — so a client whose supervisor requests crew and watches confirmations land never needs to ring your office.
Hours arrive in the queue with the clock-in and clock-out already captured and totalled; the supervisor reviews, adjusts if a day genuinely needs it, and approves — typically a couple of minutes a day. Approved hours become a payroll-ready CSV for Employment Hero (or Xero via UpSheets) that your payroll imports.
Clock-ins capture GPS, and one inside the site's geofence shows as location-verified. The geofence is advisory, though — a clock-in outside it (or on a weak signal, or at a site with no coordinates) still goes through, flagged for the supervisor to confirm or mark not-on-site. The supervisor's approval is the sign-off that settles it.
Completely — the request feeds your Vacancies board and Smart Fill, attendance feeds the live dispatch map, and approved hours feed the payroll export. The supervisor app is the site-side door into the same single record the office works from, so nothing the supervisor does needs re-entering by anyone. See the platform.
See the supervisor app request crew and approve hours in real time. Book a 20-minute demo and we'll show you the difference.
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