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Native payroll vs timesheet-to-payroll export: what labour hire agencies actually need

Every workforce platform seems to want to run your payroll now. It’s a good pitch — and it isn’t automatically the right answer for an agency running crews across a dozen sites, five industries and just as many awards. Here’s the honest breakdown of both models, and where each one genuinely wins.

One platform · every sector

Tanda does it. Deputy launched Deputy Payroll in 2025. Workforce One does it. Workforce.com does it. The pitch is always the same: one login, no export step, nothing to reconcile. It’s a good pitch. It’s also not automatically the right answer for a labour hire agency, and conflating the two models is how agencies end up paying for payroll features they never use — or worse, trusting pay rate accuracy to a system that wasn’t built to specialise in it.

Two models, one decision

There are two ways a workforce platform can handle the gap between “hours worked” and “money in someone’s bank account”.

Native payroll — the platform calculates pay rates, runs the pay cycle, and files Single Touch Payroll (STP) itself. Tanda, Deputy, Workforce One, Workforce.com and Entire OnHire all work this way. You log in once, and payroll happens inside the same system you roster in.

Timesheet-to-payroll export — the platform verifies hours and hands a clean, payroll-ready timesheet to a dedicated payroll engine. In OnCrew’s case that’s Xero, Employment Hero or MYOB. Two systems, one clean handoff, no double entry.

Neither model is wrong. They’re built for different operations.

What native payroll genuinely gets right

Give credit where it’s due. Tanda has spent over a decade on Modern Award interpretation — it’s what the company started out building — with base rates, penalty rates and allowances calculated automatically against Fair Work rules. Deputy’s 2025 payroll launch went further than a bolt-on: multi-entity across separate ABNs or venues, with its own Pay Rate Builder for custom conditions. Workforce One bundles award interpretation, automated payslips and STP Phase 2 reporting for group training and labour hire businesses specifically. Workforce.com does the same at global scale.

For a business running one or two consistent awards across a stable set of venues, that single-login simplicity is genuinely hard to beat. One vendor, one support line, one place pay disputes get resolved.

Where the export model earns its place

Labour hire doesn’t usually look like that. A single agency might place workers under a construction award on Monday, a healthcare award on Tuesday and a hospitality award covering a Friday-night event — sometimes all in the same week, across client sites the agency doesn’t fully control. That’s a very different payroll problem to a retailer rostering one award across 40 stores.

Three reasons the export model holds up well in that environment.

Payroll specialists stay current on every award, not just the popular ones

Xero, Employment Hero and MYOB exist to do payroll — full stop. They update for every Fair Work change, across every industry, because that’s their entire product. A workforce vendor’s in-house payroll module has to split its engineering time between scheduling, compliance, dispatch and keeping award interpretation current. When those priorities compete, payroll accuracy is rarely the one that wins the roadmap.

You’re not locked into one vendor’s pay engine

If OnCrew’s payroll logic had a bug, or fell behind on an award update, every business using it would be exposed at once. Route payroll through Xero, Employment Hero or MYOB instead, and you’re relying on infrastructure your accountant already trusts and audits independently — with a far broader base of businesses stress-testing it every pay run, not just OnCrew’s customer base.

Clean handoff, not competing systems

OnCrew’s timesheets are built to skip the export headaches that make this model look bad elsewhere: geofenced clock-ins become payroll-ready timesheets, corrections are handled in the app rather than by email, and supervisors approve a worker’s week in one tap before anything crosses into payroll. The friction point export-model critics point to — messy, error-prone handoffs — is exactly what that workflow removes.

STP Phase 2 and Payday Super change the calculus, not the winner

Since Payday Super began on 1 July 2026, super contributions must be received by an employee’s fund within seven business days of payday. That’s a real tightening on payroll timing whichever model you use, and it raises the stakes on late timesheet approvals and last-minute corrections either way — which is why verified hours at the point of work matter more now than they did under quarterly super.

For native-payroll platforms it means the pay engine and the compliance engine have to move in lockstep internally. For an export model it means the handoff has to be fast and clean — which is precisely why one-tap timesheet approval matters more than it might sound. A slow export is where Payday Super pressure would actually bite; a same-day, error-free one is where it doesn’t.

Native payroll vs export: side by side

AspectNative payroll (Tanda, Deputy, Workforce One, Workforce.com)Timesheet-to-export (OnCrew)
Who calculates pay ratesThe workforce platform itselfXero / Employment Hero / MYOB
STP filingFiled from inside the platformFiled by Xero / Employment Hero / MYOB
Award update speedDepends on that vendor’s payroll teamDepends on your payroll provider’s own dedicated team
Best fitStable venues, one or two awards, one login preferredMulti-award, multi-site, multi-industry labour hire
Vendor lock-inPayroll and rostering tied to one vendorPayroll stays portable if you ever switch rostering tools
Where the friction usually isPayroll accuracy competing for roadmap time with scheduling and complianceThe handoff itself — solved by clean, automatic timesheet export

Pricing and specific feature availability change — always confirm current details directly with each provider before deciding.

The real question to ask

Don’t start with “does this platform do payroll”. Start with: how many different awards does my business actually run, across how many sites, and who do I want accountable for getting each one right?

If the honest answer is “one award, one or two venues, and I’d rather not think about a second system”, a native-payroll platform like Tanda or Deputy is a legitimate, well-built choice. If it’s “a dozen sites, five industries, awards that change depending on which client we’re staffing this week” — that’s the operation OnCrew was built for, and the case for letting a dedicated payroll specialist own pay rate accuracy while OnCrew owns getting the hours right in the first place.

Where OnCrew fits

OnCrew’s compliance engine, geofenced clock-ins and one-tap weekly approval exist to solve the hard part of labour hire payroll — verified, dispute-proof hours, ready to pay — and then get out of the way. From there Xero, Employment Hero or MYOB take it the rest of the way, with STP filing built into tools your accountant already knows.

FAQ

Payroll models, answered

Does OnCrew run payroll itself?

No. OnCrew turns geofenced clock-ins into payroll-ready timesheets and exports them cleanly into Xero, Employment Hero or MYOB, where pay runs and STP filing happen. OnCrew calculates no pay rates and files no STP.

Is timesheet export less accurate than native payroll?

Not if the handoff is clean. The accuracy risk in export models usually comes from messy, manual exports rather than from the model itself. Automated, one-tap-approved timesheets remove that risk.

Which payroll systems does OnCrew export to?

Three: Employment Hero, Xero (via the UpSheets bridge, since Xero has no native timesheet CSV import) and MYOB AccountRight. Approved hours export as a payroll-ready file rather than being re-keyed.

Does this affect Payday Super compliance?

Payday Super has applied since 1 July 2026, and it raises the bar on speed either way. A same-day, automated timesheet-to-export flow keeps pace with the seven-business-day super deadline just as well as an in-platform pay run — the timesheet has to be clean and fast regardless.

Which model suits a labour hire agency with multiple awards across client sites?

Generally the export model, since it puts award interpretation in the hands of a payroll specialist that updates for every award, not just the ones a workforce vendor’s roadmap prioritises.

What if we switch rostering tools later?

That’s one of the quieter advantages of the export model. Your payroll history, STP lodgements and employee records stay in the payroll system you already own, so changing workforce platforms doesn’t mean migrating pay data as well.

See the handoff on your own hours.

Book a 20-minute demo and we’ll run one of your real weeks through OnCrew — geofenced clock-ins, one-tap approval, and a payroll-ready export into Xero, Employment Hero or MYOB with nothing re-typed.

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Axis
Axis
OnCrew AI · online
Hi, I'm Axis — OnCrew's AI. Ask me anything about filling shifts, compliance, onboarding or how it all works.
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