When something happens on site — an injury, a near-miss, a hazard — the supervisor logs it on the spot from the OnCrew app, with photos, while the detail is still fresh. The office is alerted the moment it's filed, and every report is tracked through to closed with a full audit trail. No paper form that never makes it back, no incident that quietly disappears — just a clean record you can stand behind if anyone ever asks.
On most sites the incident record is a paper form in a ute, a text to the office, or a memory that fades by knock-off. The report that matters most is the one that never gets written down. OnCrew captures it where and when it happens — on the supervisor's phone, at the site — so the record exists before the day ends, not weeks later when someone asks what went wrong.
From the moment on site to a tracked, closed-out record — nothing lost in between.
The supervisor opens the OnCrew app and files the incident right there — type (injury, near-miss, hazard, property damage or dangerous incident), who was involved, what happened, and photos from the scene. It's captured while the detail is fresh, not reconstructed from memory days later.
The instant it's filed, the office gets a notification — flagged urgent for an injury or a serious, critical or fatal incident. No waiting for the end-of-week debrief to find out something happened. The people who need to act know straight away.
Each report moves through review, actions taken and closed — with the actions and who signed it off recorded against it. Every step is audit-logged, so months later you can show exactly what happened, what you did about it, and when.
Enough detail to be a real record — not a one-line log.
A report can hold the injured person's details, the body part and injury type, severity and treatment, what they were doing, the mechanism, PPE worn, witnesses, the immediate actions taken and what's recommended next — plus photos or a PDF attached straight from the phone. It's tied to the site, the client and the worker, so it lives alongside the rest of that person's record instead of in a folder no one opens. Fill in what fits the incident; the fields that don't apply stay out of the way.
If a client, an insurer or a regulator ever asks, the answer isn't "let me find the paperwork" — it's a timestamped report with photos, witnesses and the actions you took, filed the day it happened and audit-trailed since. You can flag an incident as one that looks notifiable to the regulator and record when you made that notification, so the record shows you acted. The report is the proof that your response was real and on time.
OnCrew does not submit reports to SafeWork or any regulator for you, and it doesn't discharge your work-health-and-safety duties — those stay yours. It's the capture-and-record layer: it makes sure the incident is written down properly, the office knows, and the evidence is kept. Deciding what's notifiable, making the notification, and running your safety program are still your call — OnCrew just makes sure you've got a clean, complete record to do it from.
The supervisor (or an admin from the office) files it, capturing who was involved — including the specific worker, if someone was injured. It's designed for the person running the site to log it on the spot, rather than relying on each worker to fill in a form.
No. OnCrew doesn't lodge anything with a regulator for you. It lets you flag an incident as one that looks notifiable and record when you made that notification, and it keeps the full report and photos as your evidence — but making the actual notification stays your responsibility.
Injuries, near-misses, hazards, property damage and dangerous incidents — with severity from minor through to fatal, treatment given, body part and injury type, mechanism, PPE, witnesses, and the immediate and recommended actions.
Yes — photos (JPG/PNG/HEIC) or a PDF, straight from the phone at the scene, attached to the report.
The office is notified the instant a report is filed — flagged urgent for injuries and serious, critical or fatal incidents — so the right people can act without waiting for a debrief.
Yes. Each report moves through open → reviewed → actions taken → closed, with the actions and sign-off recorded and every change audit-logged.
No. It's a reporting and record tool that helps you meet them — it doesn't discharge your work-health-and-safety duties. Your safety program and your legal responsibilities stay yours.
Per worker per month, with no worker caps and a monthly minimum — incident reporting is part of the platform, not a separate module. See full pricing.
Book a 20-minute demo and we'll show you a real incident go from the supervisor's phone to a closed-out, audit-trailed report.
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